What is NCoin™?

Introduction to NCoin™

NCoin is a virtual currency that can be used to purchase digital items, services, or access to other specific forms of content not otherwise available without NCoin. The purchase of NCoin is made with real world currency, and only NCoin can be used to purchase items from the Black Cloud Marketplace™ and CUBE™, Aion's exclusive web store systems.

How to Buy NCoin

Click here to login to your account and purchase NCoin.

Once you've logged in, click on the "Buy More" button next to your NCoin balance under "My Wallet."

Wallet

You'll then see the variety of coin denominations available according to how much NCoin you wish to purchase. NCoin is only available for purchase with United States Dollars (USD). Once you have chosen the amount of NCoin you wish to purchase, click the "Buy Now" button beneath that denomination.

Products

After clicking one of the options and updating relevant information, choose one of the available payment options (Credit Card, PayPal, or BilltoMobile) and click "Purchase".

Select Payment

(a) Credit card purchases: after you've filled in your credit card details, click "Confirm Purchase". Make sure to only click it once.

(b) PayPal purchases: complete checkout after signing into your PayPal account.

(c) BilltoMobile purchases: enter your mobile number, read and agree to the terms of use, and click "Continue". Enter the PIN you receive on your mobile device and click "Purchase". After you receive the message that the payment was successful, click "Continue".

You will then receive a message that your payment is complete. Click "Continue Shopping" to buy more NCoin, or return to Account Management.

Confirmation

NCoin - Available Bundles
US Dollar Value NCoin Value
$5.00 400
$10.00 800
$20.00 1600
$50.00 4000
$100.00 8000

Available Denominations

All NCoin items and bundles are only priced in United States Dollars (USD).

When browsing the various NCoin denominations, start out small if you'd like to first explore the value of store items, or stock up with a larger bundle so you can purchase more items without interrupting gameplay to refill your NCoin balance. It's up to you how you'd like to purchase and spend NCoin to suit your budget and play style. Truly Free™ provides the flexibility for you to play your way!

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Frequently Asked Questions

Q: What are NCoin and the Black Cloud Marketplace? How will items be delivered in game after purchase?
A: NCoin is the virtual currency used to buy items, services or access to other specific forms of content not otherwise available without NCoin in the Black Cloud Marketplace. Your NCoin is stored in a digital wallet. Once your wallet has been funded, you can use NCoin to purchase items through the Black Cloud Marketplace. The Black Cloud Marketplace contains items to enhance gameplay. After you purchase an item, it is delivered to you in-game via express delivery wherever you happen to be (excluding some non-item services, like Paid Character Transfer). You can also trade some items between your characters through the Warehouse Manager NPC, although not all items are tradable and some items have additional restrictions and conditions.

Q: Do I have to purchase NCoin to play Aion?
A: No! Aion is Truly Free™. You don't have to purchase anything to enjoy the game. Purchasing items will enhance your in-game experience by accelerating gameplay or delighting you, but it is not required.

Q: What kinds of items are available in the Black Cloud Marketplace? Is the game still enjoyable without buying Black Cloud Marketplace items?
A: The Black Cloud Marketplace contains helpful items in categories such as XP boosts, supplies, mounts, cosmetic (vanity) items, special bundles, and items exclusive to events, holidays, and promotions. The items in the Black Cloud Marketplace enhance your in-game experience by accelerating gameplay or delighting you, but you don't have to purchase anything to enjoy Aion.

Q: Will I be able to sell or trade items that I purchase in the Black Cloud Marketplace?
A: Most items you can purchase through the Black Cloud Marketplace can be traded between characters within your account, and many can be traded and sold to characters outside of your account. However, not all items are tradable and some items have additional restrictions and conditions. We recommend you read the notices and restriction information for each item carefully before purchasing.

Q: Can I buy or "gift" my friends NCoin?
A: No. The ability to purchase and send NCoin to friends or other players in-game is not permitted.

Q: Will I be able to sell or trade NCoin?
A: NCoin, like most items you can purchase through the Black Cloud Marketplace, can be used on characters ONLY within your own game account. So, if you have purchased NCoin, your available NCoin balance will be usable for any of the characters on your own Aion account. The ability to sell or trade NCoin to friends or other players in-game is not permitted.

Q: How can I get NCoin?
A: The purchase of NCoin is made with real world currency from within your account. Once you've made your purchase, the NCoin is applied directly to your account and will be available for use immediately. If you're adding NCoin from a retail NCoin card, simply login to your account and enter your code under the "Apply A Code" tab. Your NCoin will be shared between games on your account that use NCoin.

Q: Can I use game time cards to buy NCoin?
A: Yes! Game time cards can be redeemed for NCoin using the “Apply a Code” section of account management. The exchange rate for game time cards is as follows: 15-day game time card = 600 NCoin, 30-day game time card = 1,200 NCoin, 60-day game time card = 2,400 NCoin. These exchange rates are subject to change at any time in the sole and absolute discretion of NCSOFT.

Q: I never purchased any NCoin. Why do I have an active NCoin balance?
A: All customers that had active game time remaining on their account when Aion transitioned to Truly Free™ had their remaining game time balance converted into NCoin. The amount of remaining game time that was left on an account determined the amount of NCoin received. This occurred at a rate of 40 NCoin per remaining day for which you had already paid.

Q: What is the minimum / maximum amount of NCoin that I can purchase in a single transaction?
A: The minimum amount of NCoin you can purchase in a single transaction is 400 NCoin, while the maximum amount is 8,000 NCoin. However, there is no limit to how much NCoin you can have at one time.

Q: Does NCoin ever expire after I purchase it?
A: No, purchased NCoin does not expire.

Q: If I play another NCSOFT game that uses a difference virtual currency, can I exchange this for NCoin or use that currency to buy items in the Black Cloud Marketplace?
A: No, NCoin and other forms of virtual currency are not interchangeable.