Maintenance/Updates

Server Maintenance 3:30 a.m. PDT, July 28, 2010

Greetings Daevas,

We are bringing the Aion servers down at 3:30 a.m. PDT, July 28, 2010 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

Thank you for your patience!

—The Aion Community Team


Character Transfers Enabled! Server Maintenance 7:00 a.m. PDT, July 23, 2010

Greetings Daevas,

We have corrected the unexpected problem that was causing the transfers to fail. We are planning to bring the servers down again to transfer those players that had queued prior to yesterday's maintenance.

We will be bringing down the NA servers on Friday July 23, 7:00 am PDT. The maintenance is expected to take 5 hours.

If you queued prior to the 21st of July your transfer will go through, there is no need to queue again. Please make sure that your character meets the transfer requirements before the maintenance.


Server Maintenance 3:30 a.m. PDT, July 21, 2010

We are bringing the Aion servers down at 3:30 a.m. PDT, July 21, 2010 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

Thank you for your patience!


Server Downtime: Server Merge Schedule

Greetings Daevas,

We're always working hard to make Aion the best game experience it can be. As you've probably heard, we're merging servers to maintain a thriving game world for everyone. On Wednesday, July 14, we will merge the Aion servers in North America and Europe. We've scheduled the work to ensure that players around the world can get back in the game as quickly as possible, and to minimize the downtime during periods that are most popular.

Have questions? We understand. To make this process as simple and clear as possible, we have created a . Here are more details.


PTS Server Maintenance 4:00 p.m. PDT, July 8, 2010

Greetings Daevas,

We are bringing the Aion PTS server down at 4:00 p.m. PDT, July 8, 2010 for maintenance.

The maintenance is estimated to take no longer than 1 hour.

Thank you for your patience!

—The Aion Community Team


Server Maintenance 3:00 a.m. PDT, July 7, 2010

We are bringing the Aion servers down at 3:30 a.m. PDT, July 7, 2010 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

Thank you for your patience!


Server Merge Delayed

Greetings Daevas,

We want to update you about some changes relating to the upcoming server merge. We are setting in place processes to resolve same-name conflicts once the upcoming server merge takes place. In order to provide a fair and just resolution, we are changing the server merge date to July 14, 2010.

So how does this affect my character?

Once the merge occurs, a character with a name that is up to 14 letters long will have a two-letter server abbreviation added to the end of the name. For example, "Fergreedy" on Azphel would become "FergreedyAZ" after the merge.

A character name that is 15 letters long will have a one-letter server abbreviation added to the end of the name. For example, "Misterhappyface" on Azphel would become "MisterhappyfaceA".

In the rare instance that two characters transferring to a merged server share the same name and it is 16 letters long, one of the characters will be renamed. We understand that this is an inconvenience, and regret the need to change anyone's character name. We will keep a close eye on the few characters that this name conflict will affect, and can confidently say the percentage of this occurrence will be very low.

Lastly, we'll be providing all Daevas with a free Character Name Change ticket so that they can later pick a new name.


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