Maintenance/Updates

Name Reservation Restricted

Hello Daevas,

Thank you for your continued support and love for Aion and the upcoming launch on 4/11 of the new Truly Free iteration with the highly anticipated 3.0 content.

As you know we opened up name reservations for the new server, Kahrun. That server is to go online on 4/11.

The response has been tremendous and we are again gratified by your dedication and affinity for the Aion service.

As of today we have reached the limit of the name reservations we can take on Kahrun before it opens. (Entirely due to the community's enthusiasm!) So from about 10PM Pacific Time until the official launch, players will no longer be able to reserve names on Kahrun.

Fortunately on launch day, Wednesday April 11th, players will be able to fully create their characters, with their desired name, as on any other new server.

We thank you again for your understanding for this slight change of plans. It is NCSOFT's desire to provide the most robust and enjoyable experience to all Aion players and with coming of Aion: Ascension we hope that you have seen, and will soon enjoy, the hard work and dedication our team has poured into this herculean effort.

Thank you again for all your support!


Server and Website Maintenance Notice for Wednesday, April 4, 2012

In preparation for all the awesome things happening this Wednesday, the webteam will be taking down our website publishing tool in order do maintenance and upgrades. This means that we will be unable to post the normal server maintenance notice tomorrow evening. The normal maintenance notice will be posted on the forums, Facebook, and Twitter. Be sure to check there for the notice!

Join us on the Aion forums!

Like us on Facebook!

Follow us on Twitter!


Server Maintenance 3:30 a.m. PDT, March 28, 2012

We will be bringing the Aion servers down at 3:30 a.m. PDT, March 28, 2012 (more) for maintenance.

The maintenance is estimated to take approximately 10 hours.

During this time, on the servers Zikel and Vaizel, all characters level 9 and below that have been inactive for over one year will be deleted. This applies to all characters, even those on active accounts, if they have not been logged into since March 28, 2011.

After these characters have been deleted, Vaizel and Zikel will be merged together to form a new server - Tiamat.

The server merge FAQ is available here.

  • March 28 - April 4: 'Behind Enemy Lines' Recurring Rifting Event
  • March 28 - April 4: Fool's Day Event

The Aion website will also be serviced. After the merge occurs for the servers, the web team will need to complete necessary tasks on the databases for the website. The Aion website will be unavailable from 10:30 a.m. PDT (more)to 3 p.m. PDT (more)to complete these tasks.

Since the website will be unavailable, any changes to the schedule will be announced on Facebook and Twitter. Be sure to Like us on Facebook and follow us on Twitter to make sure you get the most up-to-date info available!

Thank you for your patience!


Server Maintenance 3:30 a.m. PDT, March 21, 2012

We will be bringing the Aion servers down at 3:30 a.m. PDT, March 21, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • March 23 - March 26: Double XP and 30% Increased AP Weekend
  • February 27 - March 28: On to Glory Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!


Server Maintenance 3:30 a.m. PST, March 13, 2012

We will be bringing the Aion servers down at 3:30 a.m. PST, March 14, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • March 14 - March 21: 'Behind Enemy Lines' Recurring Rifting Event
  • March 16 - March 19: Double XP and 30% increased AP weekend
  • February 27 - March 28: On to Glory Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!


Daylight Savings Time Server Maintenance Tonight

We will be bringing down the Aion servers tonight to adjust them for Daylight Savings Time.

Please note that the West coast servers and the East coast servers will be down at different times.

The East coast servers (Zikel and Israphel will come down at 1:45 a.m. Eastern time (more). Expected down time is approximately 45 minutes.

The West coast servers (Vaizel and Siel) will come down at 1:45 a.m. Pacific time (more). Expected down time is approximately 45 minutes.

Thank you for your patience!


Server Maintenance 3:30 a.m. PST, March 7, 2012

We will be bringing the Aion servers down at 3:30 a.m. PST, March 7, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • March 7: Extended trial account restrictions lifted
  • March 9 - March 12: Double XP and 30% increased AP weekend
  • February 27 - March 12: Account Reactivations
  • February 27 - March 28: On to Glory Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!


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