Announcements

NCSOFT Password and Account Security Notice

In order to better protect your accounts, NCSOFT is taking ongoing measures to increase account security. However, there are a few things that you can do to help ensure your account is secure.

  1. Change your NCSOFT Master Account password as well as all of your game account passwords on a regular basis.
  2. Use unique usernames and passwords for your NCSOFT Master Account and game accounts.
  3. Never share your account information or passwords with anyone. NCSOFT employees will never ask for your account information, unless you contact Customer Service directly for assistance.
  4. 4. Beware of phishing attempts in-game and online. Do not click on any in-game link, as NCSOFT will never send you an in-game link. When logging into your NCSOFT Master Account be aware that some sites will use identical visuals, links, and special offers in an attempt to steal your account information.
  5. Keep your operating system and virus protection software updated.

For additional information we encourage you to visit our Play Smart page.