Name Conflict Resolution Appeals

Greetings Daevas,

We've received quite a lot of feedback and suggestions from you on how to handle name collisions since we outlined the process for server merge same-name conflicts.

Limitations in our merge tools prevent us from applying criteria to determine the rightful owner of a name in advance of the merge. To balance that shortcoming, we're devoting a lot of customer service attention to resolving any name change abuse or name poaching.

After listening to your feedback, we've incorporated that feedback into an abuse resolution policy. The appeals process of this policy applies to cases where a lower level character claims the name of a more active, higher level character. The process also addresses cases where two active, high-level characters make claims to the same name.

Our has been updated with more information, including what criteria we'll be looking at to determine the rightful owner of a name and instructions for submitting your appeal.

Legion Name Conflict Process

Greetings Daevas,

With the imminent server merge on July 14, we wanted to let you know that we will be changing some Legion names in the next few days.

Before the merge, we will manually identify Legions that may run into a naming conflict with another Legion during the server merge. After identifying all Legions in conflict, our customer service team will be applying a set of criteria to determine which Legions will maintain their names without any change and which Legions will have an identifying server abbreviation appended to them. These name changes will be taking place before the merge.

If your Legion receives a server abbreviation added to the end of your Legion name, the Legion's Brigade General will receive a free Legion Name Change Ticket after the merge is complete. Your Legion may then opt to keep the Legion name with the server abbreviation or change its Legion name after the server merge occurs.

We've updated our with more information. Make sure to give it a look, and let us know what you think in our forums.

Notice from the Postal Services Association

Well met!

The United Postal Services Association of Atreia has for decades provided timely deliveries of standard and express mail, as well as warehouse storage via subsidiaries.

Our Board of Directors has recently informed us that they intend to merge world servers, and appointed a committee responsible for resolving and reviewing any mail logistics issues likely to be encountered in such a major undertaking.

The committee wants to give our postal services customers information that it hopes will be useful given the impending server merge.

Aion at San Diego Comic-Con 2010

Spread your wings, Daevas, and visit us at San Diego Comic-Con booth #5345! The Aion team will be rifting over to San Diego, California, on July 22 through July 25. This year the Aion team will be showing off the recent 1.9 update to Aion, as well as giving away a slew of prizes including a limited edition Aion lithograph created in cooperation with DC Comics and a hilarious limited edition Tutty 'n' Beans with a code for an in-game Porgus costume. While you're at the booth, make sure to take a picture in front of our Daeva creation station.

Character and Legion Name Change servers temporarily disabled

Hello Daevas,

In preparation of our impending server merges, the Character Name Change and Legion Name Change services have been temporarily disabled and may give you an error message if you attempt purchase them. These services will be brought back once the server merges are completed.

Thank you for your patience and understanding!

—The Aion Community Team

Divine Fortress First Five

The Divine Fortress crowns the Abyss much like the golden head of a dandelion flower crowns the plant's tender stalk. The ability to successfully siege and capture it requires organization, dedication, and genuine skill. Almost 10 months have passed since Aion was released in North America and Europe, and since then, you have managed to capture the Divine Fortress nearly 10 times.

Let's have a look back in the rear-view mirror at the first five captures and give credit where credit is due!

24/04/2010: Suthran Server (FR)

The Elysean Council and Its Divine Fortress Triumph

Greetings Daevas,

On Sunday, June 20, a force known now as the Elysean Council on the Triniel server organized over 300 Elyos to capture the Divine Fortress, something no other North American server has managed to achieve. We had the chance to speak with the leadership involved in this great accomplishment to get a taste of what went into planning an event of this magnitude.

Congratulations on your successful siege on the Divine Fortress! Can you first introduce yourselves and tell us a little bit about your character?