Announcements

Logging Into the Webstore!

We are preparing to bring the webstore online!

http://na.aiononline.com/en/store/

If you are experiencing difficulties logging into the webstore, please log into the actual game. This will refresh the authorization server so that you may access the store. If you cannot access the store immediately, give the server a few minutes to update!



Aion ®: Ascension ™ Honors Kahrun for its Launch!

We are excited to announce the launch of a brand new Aion® server!

On April 4, 2012, 'Kahrun' — a new Central Time Zone server - will open up early for name reservations and character creation. Players will be able to log in and reserve their names on Kahrun and then enjoy playing those new characters when Aion: Ascension launches on April 11th.

Kahrun is the leader of the Reian people in Sarpan. It is through his will and magic that the Elyos and Asmodians were able to come together in a reluctant alliance against the Dragon Lord Tiamat. As governor of Sarpan and prime military leader for the push into Tiamaranta, Kahrun represents a new beginning on the face of an old war. But are his hopes and dreams strong enough to put an end to a war that has raged for thousands of years?

Find out on April 11th, 2012 when Aion: Ascension launches!

For more information, visit these links:

Truly Free Portal: http://truly-free.aiononline.com/

Truly Free FAQ: http://truly-free.aiononline.com/truly-free/index.php


Conversion to Truly Free Gives Players NCoin!

Greetings Daevas!

We wish to give a heartfelt thank you to all of the Daevas who have supported Aion® in the past few years. With the release of Aion®: Ascension™, we've evolved away from the subscription model and adopted our popular and innovative Truly Free™ concept which gives players more choices for how they play.

On April 4, 2012, your account type will change from standard to Truly Free™ in preparation for the launch of Aion: Ascension on April 11th, 2012. All current, future or recurring billing will be eliminated on April 4! Also, as part of going Truly Free, formerly inactive accounts that are in good standing will be activated at this same time. We welcome everyone back to gear up and get ready for the launch of Aion: Ascension!

Any remaining game time on your account will be converted into NCoin™ at a rate of 40 NCoin per remaining day for which you had already paid. Please note that this conversion may take a couple of days to fully process on all accounts.

Additionally, that NCoin can be used immediately! The Black Cloud Marketplace ™ will open for business on April 4th as well! Our pre-order program allows you to purchase items immediately to be delivered to your character on April 11th when Aion: Ascension launches! Take advantage of ordering in advance to be ready to go on launch day!

The new Black Cloud Marketplace™ and C.U.B.E.™ bundling system will only accept NCoin. Purchasing store items is completely optional.


Introducing the C.U.B.E.

The Customizable User Bundling Experience (C.U.B.E.) is a revolutionary way to save money! If you like to save money, but dislike "bundles" because you are forced to purchase items you really don't want - this IS the answer. The C.U.B.E. allows you to create your very own bundle, and still get a better deal and bonus items! Watch the video to learn all about it!


Aion: Ascension Player Interview!

Recently we invited Aion players to the Seattle studio to preview 3.0 and give player feedback! An awesome time was had by all who participated! Players got to play on the internal test server and see the new mounts, housing, instances, and maps. Afterwards, we interviewed them to get their reactions and feedback on both 3.0 and Truly Free. Tune in the see what they thought!


Name Conflict Resolution Procedure

Greetings Daevas!

Here are the details of how name conflicts will be resolved!

In order to minimize name conflicts caused by low level inactive characters, all characters below level 9 that have been inactive for over one year (have not logged in since March 28, 2011) will be deleted. This applies to ALL characters, not just characters on inactive accounts. If you have a character on your active account that is below level 9, but you have not logged into that character in over a year, log in before the merge and the character will not be deleted.

*Hint* If you can't remember the last time you logged into a low level character, go ahead and log in just to be safe!

The servers will be merged during weekly maintenance this Wednesday, March 28, 2012. Vaizel characters will not have their name changed during the merge itself. Characters on Zikel who have a name conflict will have their name changed to a series of letters and numbers (example — T456jp1). Zikel characters whose names are changed will receive a name change ticket.

*Important* You should select a new name immediately, even if you plan to appeal the name. You will not be able to group with others, or receive credit from dredge unless you have changed your name so that it no longer has numbers in it.

Zikel players and legions that lose their names can send a petition to Customer Service to appeal to get their name back. Click the buttons above to see the process! Please understand that we are doing our best to provide the most fair process to everyone involved!

Players have two weeks (3/28 — 4/11) from the date of the merge to appeal their names. Appeals sent after the 2 week deadline will not be considered.


Aion: Ascension Producer Interview!

Tune in to see Aion: Ascension producer Adam Christensen discuss 3.0, Truly Free, and also enjoy some stunning new 3.0 footage!