Announcements

Compensation for recent NCoin issues

Greetings Daevas!

Recently, we experienced some network connectivity issues with our billing services. Many players could not access their NCoin balance, and anyone who purchased new NCoin had to wait an extended time to have it delivered.

This issue has been resolved at this time. All NCoin balances should display properly and new NCoin purchased should be immediately delivered.

As compensation for the inconvenience, we will be providing anyone who purchased NCoin during this time with a Major Relic Sack. If you purchased NCoin during the outage, a code will be applied to your Aion account on May 30, 2012 during weekly maintenance. You can then select the character to receive the relic sack from within your master account.

We apologize for the inconvenience!


Intermittent Connectivity Issues Solved

Update! The connection issues have been resolved. You should no longer be experiencing any issues with the forums, the website, or the launcher.

We apologize for any inconvenience!


Massive Store Update! Over 100 new items available now!

A huge selection of new items are now available. Be sure to check out the both the updated C.U.B.E. selections AND the expanded Black Cloud Marketplace items!

  • Life Leafs IN STOCK! Craft your own SharpTooth with this rare item!

  • PERMANENT Pack Pets (12, 18 & 24 slot) are now on sale! Your favorite pets are here to pack away all your gear! And you know you need more space…

  • Felicitous Socketing is BACK! Why waste time? Get your 100% supplements and fully socket. Guaranteed!

  • HUGE Furniture expansion! Assortments for everybody! Furnish your dream house!

Some of the highlights:

BONUS! This month's large CUBE bonus item is a 30-day Cirruspeed Mount! If you buy more than one CUBE, you can get more than one mount. Timer only starts when you put it in inventory.

Check out all the great new items now!


Server Maintenance and Black Cloud Marketplace update May 9, 5:30 AM CDT

We will be bringing the Aion servers down for maintenance tomorrow, May 9, at 5:30 AM CDT. During this time we will be bringing a major update to the Black Cloud Marketplace to coincide with the server maintenance. Estimated time to complete is approximately 3 hours; please note that additional time may be required to ensure the massively-updated Black Cloud Marketplace and the Aion servers open at the same time!

The Aion website will also be inaccessible during this maintenance period as we service it for the update.

We will keep players informed via our Facebook page and Twitter. Thank you for your patience!

Store Update coming Wednesday, May 9!

Greetings Daevas!

Get ready to gear up this Wednesday, May 9, with a massive update to the Black Cloud Marketplace!

We're adding over 100 new items including mounts, pets, housing items, felicitous socketing supplements, and much much more!

We're also bundling popular items together to bring our players more value: look for emote packs (old and new!), as well as a 15-day Administrator's Boon Passes and 15-day AP Boost Packs, more than doubling the duration of the current versions! (Please note that the 7-day versions of these items will no longer be available following the update. Now would be a great time to stock up on the 7-day Administrator's Boons and AP Boost Pack, as the price will be lower than the 15-day versions!)

Check out the Black Cloud Marketplace update Wednesday, May 9!


Server maintenance 4/25; housing auctions open tomorrow!

Live servers will be down for maintenance beginning at 5:30 a.m. Central Time tomorrow. Estimated time of completion for the maintenance is 8:30 a.m. Central Time.

Following the maintenance, housing auctions in Oriel and Pernon will begin!

Massively: the skinny on housing, and auction dates revealed!

Massively takes an in-depth look at player housing in Aion, and has the exclusive scoop on what you've all been waiting for: the dates of the housing auctions! Head to Massively, check out the details, and mark your calendars!