Server Maintenance September 12, 2012

There will be a scheduled maintenance tomorrow, September 12, from 5:30 AM to 9:00 AM Central Time.

This maintenance will introduce a new chat restriction preventing players below level 20 from speaking in common chat channels such as LFG, trade, or class-specific channels. Players will still be able to chat in /say, /legion, and /party at level 10.

This maintenance will also add a special Fortune Ticket to purchases of the Large CUBE, to be claimed in the MegaKinah Millions Event!

Thank you for your patience during this maintenance period.

Last chance to pick up Felicitous Manastone Bundles!

Felicitous Manastone Bundles are going away tomorrow, Wednesday, September 12! This is your last chance to grab these special manastone boxes, that include a guaranteed successful socketing supplement!

Don't miss out! Head to the Black Cloud Marketplace and pick up your Felicitous Manastone Bundles today!

Win millions of Kinah in the MegaKinah Millions event!

Billions of Kinah will be up for grabs starting this Wednesday, September 12, in the MegaKinah Millions event! Each week for eight weeks, players will have the chance to win up to 300 million Kinah! Over 10 billion Kinah will be awarded!

Each week, players will be able to claim one free Fortune Ticket they can use to enter the big drawing every week. Players can also receive a special Fortune Ticket as part of the Large CUBE bonus, beginning Wednesday!

Look for more details about the event soon, and get ready for your chance to win MegaKinah Millions!

Head back to school in style with the Black Cloud Marketplace!

Summer may be ending, but no need to fret—a new school year is a chance to show off your new threads!

Starting tomorrow, September 5, you can pick up some stylish school uniforms at the Black Cloud Marketplace. Be the most à la mode academic in Atreia with new Couture Clothing and Uptown Apparel!

Worried that you might show up to school wearing the exact same thing as your peers? Customize your clothes even further with dyes! We've added some new colors to the Black Cloud Marketplace, and here's the best part: most dyes in the store are now permanent! We've heard our players on this one, and now you can permanently dye your clothing in most colors!

A new month also means new CUBE bonuses! Purchasing a Large CUBE rewards 1x Phoenix Gold Crate; Medium CUBE purchases include a bonus 1x White Tiger Jade Crate. Open the Phoenix Gold and White Tiger Jade Crates for the following special items:

Finally, no Back-to-School event is complete without discounts, but forget sales—we're permanently lowering prices on many items in the Black Cloud Marketplace! That's right, we've decreased the prices on many items, saving you anywhere from 33% to a whopping 66%! These aren't time-limited sales—these are the new prices!

Head to the Black Cloud Marketplace tomorrow, September 5, for the Back-to-School extravaganza!

Scheduled maintenance September 5

There will be a scheduled maintenance tomorrow, September 5, from 5:30 AM to 9:00 AM Central Time. Thank you for your patience during this maintenance period.

Maintenance August 29

There will be a scheduled maintenance tomorrow, August 29, from 5:30am to 9:00am Central Time.

Thank you for your patience during this maintenance period.

Introducing Faction Incentives!

We recognize that several of our servers are suffering from faction imbalance. On Tiamat, Siel, and Israphel, the Asmodian faction has substantially fewer active players than the Elyos faction. On Kahrun, the number of active players on each side is extremely close.

Please note that having the same number of active players does not mean that one faction is not dominant due to factors such as leadership and amount of people showing up for world events and sieges. We can only attempt to balance the numbers. We cannot force those new players to then unify with their faction and join into server politics and PvP.

Our new program is designed to provide incentives while leveling to encourage new players to choose the Asmodian side. We tried to make the rewards as you progress to end-game be basically too good to pass up. We hope that this will get new people to roll Asmodian, as well as encourage older players to level that Asmo they started ages ago and has just been sitting around collecting dust :)

Click HERE to see the list of items that will be sent out in surveys. These work exactly like the Adventurer's Guide surveys. If you are on the Fast Track server, you must return to your home server to claim the survey. In the list of rewards, you will see a level range. This is the range that survey will be available to you. If not claimed during that level range, it will become unavailable once you level past that specific range. The surveys are also account/server based, so once claimed on a character they cannot be claimed on an alt character on that server again. A new character on another server on the same account COULD still claim them.

Also note that these surveys are not retroactive. The program begins tomorrow after maintenance. If you have already leveled past a certain range, we have no way to distribute those previous rewards to you. You will only be able to claim rewards that you qualify for after the program begins tomorrow.

We will also be running a promotion in the Black Cloud Marketplace to compliment the program. XP amulets, Drop Amulets, the Value Boost pack, Revival stones, 100% Tea of Repose and Greater Running, Courage and Awakening scrolls will all be discounted by 50% when sent to an Asmodian character.

We want to emphasize that this will not solve all of our problems overnight, or even next week. New players choosing Asmo will not reach end-game for weeks, possibly even months. However, this is a step in the direction of faction balance, and it is a step that many of you have been requesting for quite some time!