Announcements

Black Cloud Friday Sale Starts Now!

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The Black Cloud Friday Sale starts now! For a whole week, we have a selection of boost items half off along with a few Black Cloud Friday debuts. Buy as many of the items as you like and come back for more!

- EXCLUSIVE BLACK CLOUD FRIDAY ITEMS -

Open the Daevic Fortune Cookie for a random prize. Potential prizes include exclusive and never-before sold items, including three new title cards and a new pet!

Daevic Fortune Cookie

An eye-catching box with great prizes! On sale until 12/4 only.

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You get three Alluring Boxes for 99 NCoin. Each box contains a chance to give a worthwhile Godstone among other various prizes. Open the boxes to find out what else is available.

Alluring Box (X3)

Open this treat to reveal many powerful and exclusive items! On sale until 12/4 only!

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- DISCOUNTED BOOST ITEMS -

Berdin's 100 Percent XP Amulet

A whole hour of boosted XP, now 50% off! Sale ends 12/4.

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Administrator's Boon III (15 Day)

15 days of reduced travel costs and no soul sickness, now 50% off!

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Value Boost Pack (30 Day)

30 days of boosted Energy of Repose, AP, and Crucible rewards! Now 50% off. Sale ends 12/4.

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AP Boost Pack (15 Day)

15 days of boosted AP! Now 50% off. Sale ends 12/4.

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- DISCOUNTED TITLE -

Pick up this discounted permanent title card and give yourself a +100 HP, +3% Attack Speed, +5% Speed and +3% Casting Speed bonus.

[Title Card] Top Gun

Get boosted HP and speed with this great permanent title, discounted until 12/4 only!

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If you're looking for more sales, check out our Cyber Monday deals. For 24-hours, an additional set of items will be on sale on Monday, December 2. Click here to see what's available on Cyber Monday!


Store Update - November 20

We have a big store update this month! More armor skins, weapons skins and even a whole selection of Shugo Flag Bearing pets.

Armor & Weapon Skins

Look like a pro with Forgotten Abyssal, Primal Spirit’s, or Tiamat’s Royal Guard armor sets; available in cloth, leather, chain and plate. Gank in style and let your weapon be the last thing your enemy remembers with Padmarashka’s Raging or Tiamat Royal Guard’s weapon skins.

Pets

Flag Bearing Shugo have returned from their adventures! Pick up a Shugo Flag Bearer with your nation’s flag, or if you need more inventory space, the Traveling Kitter has 26-slots!

 

The mentioned items are only a few out of the many new items available. Click here to see all the newly added items!


Weekly Server Maintenance, October 30, 5:30 AM Central

There will be a scheduled maintenance period tomorrow, Wednesday, October 30 from 5:30 AM to 9:00 AM Central Time. The game servers will be unavailable for approximately 3.5 hours.

- Changes -

  1. Routine server updates and modifications.
  2. Channel chat restrictions on the standard servers will be reduced to level 20.

 

Thank you for your patience!


Support Site Upgrade

As part of our recent upgrade to improve and streamline our support system, we’ve launched a new support site that will allow you to get help faster. On our new site, you’ll be able to see messages informing you of the latest issues, search the knowledge base for answers to frequently answered questions, and submit help requests. We’ve also implemented single sign on, so the new support site uses the same login information you use for your NC Account. The new support site is available here.

 

- Frequently Asked Questions -

What happens to my tickets I currently have open?

Our support agents will continue to answer tickets opened in the old support site. You will receive all responses via email and you can reply by email too.

How do I reply to the tickets I have open?

You can reply to your open tickets through email. However, you will not be able to log onto the old support site and any new ticket you wish to submit will need to be open through our new site.

Why is there a security alert for the website?

Because the site is new, you may be prompt a security alert on your first few visits. Rest assured, the site is completely safe and the security alert will disappear in a matter of days.


Weekly Server Maintenance, October 23, 5:30 AM Central

There will be a scheduled maintenance period tomorrow, Wednesday, October 23 from 5:30 AM to 9:00 AM Central Time. The game servers will be unavailable for approximately 3.5 hours.


- Changes -

  1. Routine server updates and modifications.
  2. Brax Cafe event will end. Please exchange all your Patron Marks for event items.
  3. Nightmare Circus event will start. Details to come.
  4. Updated customer support site coming soon.
  5. Rainbow Snake.

Thank you for your patience!


Store Update - October 16

The Harvest Revel spirit is making its way to Atreia. Get into the spooky spirit with the Harvest Revel items now back in the store for a limited time.

Harvest Revel Furniture

Decorate your home with Harvest Revel furniture. Various furniture packs are available from functional to purely decorative.

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New Hearthbloom

As a new addition to our hearthbloom selection, we added the Pumpkin-Decorated Tree. Every day for seven days, you can get AP relics from it. Having a green thumb couldn’t be better!

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New Costumes and Skins

What is a Harvest Revel without costumes to celebrate! Jump back into the Pumpkin Outfit or check out some of the new cuddly animal costumes now available for all your skinning needs. No pun intended.

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Permanent Wings

Previously, we introduced 30-day versions Splendid Light’s Wings and the Shining Light’s Wings and this time, the highly requested permanent versions have been added to the store.

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Price Drop Items

In the next series of price drops, we’ve reduced the price on older costumes. If you’re feeling particularly cultural, Hanboks, Kimonos and more are permanently 30% off.

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The mentioned items are only a few out of the many new and price dropped items in the store. Click here for all Harvest Revel items or click here to see all items available!


Weekly Server Maintenance, October 16, 5:30 AM Central

There will be a scheduled maintenance period tomorrow, Wednesday, October 16 from 5:30 AM to 9:00 AM Central Time. The game servers will be unavailable for approximately 3.5 hours.


- Changes -

  1. Routine server updates and modifications.
  2. Harvest Revel themed items will be on sale in the store along with new costumes and price reduced items.

Thank you for your patience!