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Wednesday, October 30, 2013 Maintenance Patch Notes.

A few changes were made to the game during the October 30, 2013 maintenance. For the complete patch notes, please click here.


Rainbow Snake In-Game Costume Party Event

All Hail the Rainbow One! As part of the Harvest Revel festivities, the Aion team is throwing a costume party featuring the chromatic brilliance, Rainbow Snake! Put on your scariest, funniest, or silliest costume and meet up with your fellow Daevas for some spooky stories with the Aion team.

- Date & Time -

  • October 31, 2013
  • Siel & Israphel – 2:00 to 3:00 PM Pacific
  • Tiamat & Kahrun – 4:30 to 5:30 PM Pacific

-Where -
costume-party-location.gif

If you don’t have a costume, swing by anyways! We’ll be offering 6-hour Jack-O-Lantern hats via survey at Pernon and Oriel around the time of the event for the costume-devoid Daevas.

See you in game then!

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Weekly Server Maintenance, October 30, 5:30 AM Central

There will be a scheduled maintenance period tomorrow, Wednesday, October 30 from 5:30 AM to 9:00 AM Central Time. The game servers will be unavailable for approximately 3.5 hours.

- Changes -

  1. Routine server updates and modifications.
  2. Channel chat restrictions on the standard servers will be reduced to level 20.

 

Thank you for your patience!


Nightmare Circus

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Nightmare Lord Heiramune has kidnapped the Queen of Dreams, Yume! Currently in the realm of dreams, Heiramune plans to use Yume’s powers to manifest dreams into a reality so his Nightmare Circus can invade Atreia. Help save Yume and unlock treasures at the Nightmare Circus!

Click here to read more.


Support Site Upgrade

As part of our recent upgrade to improve and streamline our support system, we’ve launched a new support site that will allow you to get help faster. On our new site, you’ll be able to see messages informing you of the latest issues, search the knowledge base for answers to frequently answered questions, and submit help requests. We’ve also implemented single sign on, so the new support site uses the same login information you use for your NC Account. The new support site is available here.

 

- Frequently Asked Questions -

What happens to my tickets I currently have open?

Our support agents will continue to answer tickets opened in the old support site. You will receive all responses via email and you can reply by email too.

How do I reply to the tickets I have open?

You can reply to your open tickets through email. However, you will not be able to log onto the old support site and any new ticket you wish to submit will need to be open through our new site.

Why is there a security alert for the website?

Because the site is new, you may be prompt a security alert on your first few visits. Rest assured, the site is completely safe and the security alert will disappear in a matter of days.


Weekly Server Maintenance, October 23, 5:30 AM Central

There will be a scheduled maintenance period tomorrow, Wednesday, October 23 from 5:30 AM to 9:00 AM Central Time. The game servers will be unavailable for approximately 3.5 hours.


- Changes -

  1. Routine server updates and modifications.
  2. Brax Cafe event will end. Please exchange all your Patron Marks for event items.
  3. Nightmare Circus event will start. Details to come.
  4. Updated customer support site coming soon.
  5. Rainbow Snake.

Thank you for your patience!


Store Update - October 16

The Harvest Revel spirit is making its way to Atreia. Get into the spooky spirit with the Harvest Revel items now back in the store for a limited time.

Harvest Revel Furniture

Decorate your home with Harvest Revel furniture. Various furniture packs are available from functional to purely decorative.

harvest-revel-housing-items.jpg
 

New Hearthbloom

As a new addition to our hearthbloom selection, we added the Pumpkin-Decorated Tree. Every day for seven days, you can get AP relics from it. Having a green thumb couldn’t be better!

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New Costumes and Skins

What is a Harvest Revel without costumes to celebrate! Jump back into the Pumpkin Outfit or check out some of the new cuddly animal costumes now available for all your skinning needs. No pun intended.

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Permanent Wings

Previously, we introduced 30-day versions Splendid Light’s Wings and the Shining Light’s Wings and this time, the highly requested permanent versions have been added to the store.

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Price Drop Items

In the next series of price drops, we’ve reduced the price on older costumes. If you’re feeling particularly cultural, Hanboks, Kimonos and more are permanently 30% off.

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The mentioned items are only a few out of the many new and price dropped items in the store. Click here for all Harvest Revel items or click here to see all items available!