All News

Azphel Server Rollback

Greetings Daevas of Azphel,

Earlier today we began to receive reports that a small number of players on the Azphel server had received over 30 trillion Kinah as part of a reward glitch. Since that time, we've brought down the Azphel server and have been working diligently to identify how to restore economic stability. We've made the decision to rollback the Azphel server data to 6:00am CST this morning and will continue to monitor all servers for related anomalies.

It's important to understand that we saw the rollback as a last option and made every effort to avoid doing so. We're currently performing the rollback and anticipate the server will be back online sometime on Tuesday, January 5th. At that point, all character progression on Azphel will be restored to its state as of this morning.

Azphel Emergency Server Maintenance

We're bringing the Azphel server (world 12) down at approximately 4:45pm CST, January 4th, 2010 for emergency maintenance.

The maintenance currently has no set ETA.

We're sorry for any inconvenience this causes and we thank you for your patience.

—The Aion Community Team

NCSOFT Password and Account Security Notice

In order to better protect your accounts, NCSOFT is taking ongoing measures to increase account security. However, there are a few things that you can do to help ensure your account is secure.

  1. Change your NCSOFT Master Account password as well as all of your game account passwords on a regular basis.
  2. Use unique usernames and passwords for your NCSOFT Master Account and game accounts.
  3. Never share your account information or passwords with anyone. NCSOFT employees will never ask for your account information, unless you contact Customer Service directly for assistance.

[Maintenance Completed] Server Downtime 3:30 a.m. PST, December 23, 2009

We are bringing the Aion servers down at 11:00 GMT, December 23, 2009 (more) for an update.

Downtime is estimated to take no longer than 2.5 hours.

Thank you for your patience!

—The Aion Community Team

Server Maintenance 1:30pm PST, December 23, 2009

We're bringing the Aion servers down at approximately 1:30pm PST, December 23rd, 2009 for emergency maintenance.

In-game messaging will begin 15mins prior.

The maintenance is estimated to take no longer than 1 hour.

We're sorry for any inconvenience this causes and we thank you for your continued patience.

—The Aion Community Team

Season's Greetings—December Community Address

Greetings, Daevas!

Community is truly the heart of an MMORPG, and we are glad to have you as Daevas of Atreia! We would like to thank all of you for making Aion what it is.

It is hard to believe that the holidays are almost here. Soon it will be time to say farewell to 2009 and to greet 2010. This year saw Aion launch, and next year you can count on us to give you more features and more content for your favorite game.

One of the programs we have been working hard on is Aion paid account services. Account services should be available in the first quarter of 2010. These services include paid name change, Legion name change, plastic surgery, and gender change. We will give you more information, including pricing, sometime in February 2010.

Aion Refer a Friend Program

Refer a Friend, Get Free Aion™ Game Time!

Refer a friend to play Aion and we'll give you a free month of Aion game time! All you have to do is log into your NCSOFT Master Account, enter some simple contact information for you and your friend, and click the Refer a Friend button.

We'll send an e-mail containing a free Aion demo serial code to your friend. If your friend buys a new standard account and pays for one month of subscription to Aion, you will be automatically credited with one month of free game time!