All News

Aion: Best MMO of 2009

Aion has quickly become one of the most lauded new entries to the gaming industry last year, battling its way to the top and earning high honors from those within the industry. Everyone here at NCSOFT would like to thank our talented development team, unwavering operations folks and most importantly our wonderful community. Our fans are what make this game great and we couldn't have had such a great year without you. We're looking forward to what great heights Aion will attain in 2010.

Best Persistent World Game, Best New Game of 2009, …


Server Maintenance 3:30 a.m. PST, January 6, 2010

We are bringing the Aion servers down at 3:30 a.m. PST, January 6, 2010 (more) for maintenance.

The maintenance is estimated to take no longer than 4 hours.

Please note that this maintenance marks the end of the Solorius Festival. Make sure to say good bye to Santa Shugo!

Thank you for your patience!

—The Aion Community Team


Azphel Server Rollback

Greetings Daevas of Azphel,

Earlier today we began to receive reports that a small number of players on the Azphel server had received over 30 trillion Kinah as part of a reward glitch. Since that time, we've brought down the Azphel server and have been working diligently to identify how to restore economic stability. We've made the decision to rollback the Azphel server data to 6:00am CST this morning and will continue to monitor all servers for related anomalies.

It's important to understand that we saw the rollback as a last option and made every effort to avoid doing so. We're currently performing the rollback and anticipate the server will be back online sometime on Tuesday, January 5th. At that point, all character progression on Azphel will be restored to its state as of this morning.


Azphel Emergency Server Maintenance

We're bringing the Azphel server (world 12) down at approximately 4:45pm CST, January 4th, 2010 for emergency maintenance.

The maintenance currently has no set ETA.

We're sorry for any inconvenience this causes and we thank you for your patience.

—The Aion Community Team


NCSOFT Password and Account Security Notice

In order to better protect your accounts, NCSOFT is taking ongoing measures to increase account security. However, there are a few things that you can do to help ensure your account is secure.

  1. Change your NCSOFT Master Account password as well as all of your game account passwords on a regular basis.
  2. Use unique usernames and passwords for your NCSOFT Master Account and game accounts.
  3. Never share your account information or passwords with anyone. NCSOFT employees will never ask for your account information, unless you contact Customer Service directly for assistance.

[Maintenance Completed] Server Downtime 3:30 a.m. PST, December 23, 2009

We are bringing the Aion servers down at 11:00 GMT, December 23, 2009 (more) for an update.

Downtime is estimated to take no longer than 2.5 hours.

Thank you for your patience!

—The Aion Community Team


Server Maintenance 1:30pm PST, December 23, 2009

We're bringing the Aion servers down at approximately 1:30pm PST, December 23rd, 2009 for emergency maintenance.

In-game messaging will begin 15mins prior.

The maintenance is estimated to take no longer than 1 hour.

We're sorry for any inconvenience this causes and we thank you for your continued patience.

—The Aion Community Team