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Eye on Community 01.29.2010

Redcoolhand on server [FR] Deltras asks:

"When are you going to ban bots and gold sellers again? Have you got a recent update for us? Thanks."

We have been quiet regarding this topic lately, but that doesn't mean that we have reduced our efforts—to the contrary!

As explained in our recent GSU's Message on Account Security, our fight against bots and gold sellers is not going to end tomorrow. We constantly ban accounts for bot use and gold selling/RMT. This month we enacted several massive bans totaling over 23,000 accounts in response to those issues.

Celebrate Valentines Day with Double Experience

Greeting Daevas,

With Valentine's Day right around the corner, we want to show our players some love in the form of a double experience weekend. On Friday, February 12 at 8 p.m. (server time), we will enable double experience. The experience bonus will run through the weekend, ending on Monday at 8 a.m. (server time).

To put the start time into context, we've broken down what time the double experience will start on each server. Plan accordingly!

East Coast Servers Start Time is 8:00 p.m. EST on:

  • Azphel
  • Israphel
  • Lumiel
  • Marchutan
  • Meslamtaeda
  • Triniel
  • Zikel

West Coast Servers Start Time is 8:00 p.m. PST on:

  • Ariel
  • Fregion
  • Kaisinel
  • Siel
  • Vaizel
  • Yustiel

Oceanic Server Start Time is 8:00 p.m. AEST on:

  • Nezekan

Spend a romanic weekend with your significant other leveling in Atreia. Nothing says "I love you" like a full experience bar. Well, that and some chocolate!

—The Aion Community Team

Game Update 3:00 a.m. PST, January 27, 2010

We are bringing the Aion servers down at 3:00 a.m. PST, January 27, 2010 (more) for maintenance.

During this downtime we will be applying a number of fixes to the game which you may find listed in the PowerWiki.

We estimate it to take no longer than 3 hours.

Thank you for your patience!

—The Aion Community Team

Eye on Community 01.22.2010

Caladon on server [West]Kaisinel asks:

"You mentioned in the latest community address that you're having more events in the game in the future. Are they going to be like the Solorius Festival?"

We think in-game events are a great way to liven up your day in the game, to tie the community closer together, and to further Aion's lore. They are a necessity for keeping the game experience fresh. That we are planning for more in-game events was briefly touched on in our January Community Address, but we can say a few additional things here. Our planning is still at an early stage, but we have established a rough timeline for what we want to do over the coming year.

January Community Address

Greetings Daevas,

A month has passed since our December address—a month that's been very eventful in many ways.

Throughout January, we have seen many players asking about when they can expect new content updates, when our account services will go live, and when we will host another double experience weekend. We posted earlier this week about when you can expect another double experience weekend. In the short term, we're hoping to hold these events once or twice each month.

In upcoming months, we will tell you more about our content plans for the year. We will be adding a substantial amount of new content and refining the content we have already. We believe that an MMO is not only a product, it's a service. It deserves constant care and improvement. In that spirit, we will also be spending more time mobilizing in-game events. We are planning to offer frequent such events, and we are currently planning them out and looking at how we can make them as enjoyable as possible.

Server Maintenance 3:30 a.m. PST, January 20, 2010

We are bringing the Aion servers down at 3:30 a.m. PST, January 20, 2010 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

Thank you for your patience!

GSU's Message on Account Security

Greetings, all. I'm Scott Jennings, otherwise known as GM Luminary, working with NCSOFT's Game Surveillance Unit (GSU). I've been asked to take some time to speak for a bit on the fallout from the war that we've been fighting in our games against real money trading (RMT) companies and others trying to violate your account security, and how you can help in the fight.

Make no mistake—it is a war. One that you, our players, see the effects of whenever you play our games or visit forums related to our games. Many of you have noticed the decrease in bots, farmers, and gold spammers as a result of our efforts.