All News

Dash of the Daevas

Greetings Daevas,

Over the next few weeks we have several exciting in-game and out of game events planned.

Dash of the Daevas will kick things off with a bang, starting just after the servers come up on the 14th July. You'll be pitted against friends and enemies alike, in a race to achieve specially selected server 'firsts'. There probably isn't any significant need to further explain what properties constitute a 'first', besides mentioning the very fundamental fact of it denoting the first time something is accomplished!


Server Downtime: Server Merge Schedule

Greetings Daevas,

We're always working hard to make Aion the best game experience it can be. As you've probably heard, we're merging servers to maintain a thriving game world for everyone. On Wednesday, July 14, we will merge the Aion servers in North America and Europe. We've scheduled the work to ensure that players around the world can get back in the game as quickly as possible, and to minimize the downtime during periods that are most popular.

Have questions? We understand. To make this process as simple and clear as possible, we have created a . Here are more details.


Name Conflict Resolution Appeals

Greetings Daevas,


We've received quite a lot of feedback and suggestions from you on how to handle name collisions since we outlined the process for server merge same-name conflicts.


Limitations in our merge tools prevent us from applying criteria to determine the rightful owner of a name in advance of the merge. To balance that shortcoming, we're devoting a lot of customer service attention to resolving any name change abuse or name poaching.

After listening to your feedback, we've incorporated that feedback into an abuse resolution policy. The appeals process of this policy applies to cases where a lower level character claims the name of a more active, higher level character. The process also addresses cases where two active, high-level characters make claims to the same name.

Our has been updated with more information, including what criteria we'll be looking at to determine the rightful owner of a name and instructions for submitting your appeal.



Eye on Community 7.09.2010

Greetings Daevas,

With just under a week until the server merge and the free character transfers begin, we're getting excited to hear your feedback about the improved server balance. We truly feel that you will be happy with the end result.

To take advantage of the healthier populations that the servers will have, we've been planning a series of epic PvP events that we will be running over the summer leading up to the upcoming Aion®: Assault on Balaurea™ game update. Stay tuned for more information on that.


Legion Name Conflict Process

Greetings Daevas,

With the imminent server merge on July 14, we wanted to let you know that we will be changing some Legion names in the next few days.

Before the merge, we will manually identify Legions that may run into a naming conflict with another Legion during the server merge. After identifying all Legions in conflict, our customer service team will be applying a set of criteria to determine which Legions will maintain their names without any change and which Legions will have an identifying server abbreviation appended to them. These name changes will be taking place before the merge.

If your Legion receives a server abbreviation added to the end of your Legion name, the Legion's Brigade General will receive a free Legion Name Change Ticket after the merge is complete. Your Legion may then opt to keep the Legion name with the server abbreviation or change its Legion name after the server merge occurs.

We've updated our with more information. Make sure to give it a look, and let us know what you think in our forums.


PTS Server Maintenance 4:00 p.m. PDT, July 8, 2010

Greetings Daevas,

We are bringing the Aion PTS server down at 4:00 p.m. PDT, July 8, 2010 for maintenance.

The maintenance is estimated to take no longer than 1 hour.

Thank you for your patience!

—The Aion Community Team


Notice from the Postal Services Association

Well met!

The United Postal Services Association of Atreia has for decades provided timely deliveries of standard and express mail, as well as warehouse storage via subsidiaries.

Our Board of Directors has recently informed us that they intend to merge world servers, and appointed a committee responsible for resolving and reviewing any mail logistics issues likely to be encountered in such a major undertaking.

The committee wants to give our postal services customers information that it hopes will be useful given the impending server merge.