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Eye on Community 7-16-2010

Greetings Daevas,

It's been a long week here at NCSOFT with the server merges, character transfers, final preparations for San Diego Comic Con, and our big Aion®: Assault on Balaurea™ announcement to name a few. Miss something? No worries! We're taking another look at a couple topics you might have overlooked.

Aion: Assault on Balaurea Announcement

All Aion players in North America and Europe can begin exploring the world far beyond the territories of Asmodae and Elysea starting September 7, 2010.

Dash of the Daevas

When the servers came back online after the server merge, all Daevas were given a set of goals to accomplish for a chance to win amazing in-game prizes. Many of these have already been completed, yet still more remain to be discovered!


Assault on Balaurea Release Date

NCSOFT Reveals Release Date for Aion's Highly Anticipated Free Expansion — Aion®: Assault on Balaurea™

Aion Players in North America and Europe can begin exploring the world far beyond the traditional territories of Asmodae and Elysea beginning September 7th.

Today, NCSOFT, the world's premier publisher and developer of Massively Multiplayer Online games (MMOs), unveiled the official release date for Aion: Assault on Balaurea, the next exciting chapter in Aion that entrenches players into a rich storyline in which their actions will determine the fate of the world. Aion: Assault on Balaurea releases digitally to PCs in North America and Europe on Sept. 7, 2010, however, players looking for retail boxed copies of the full game featuring exclusive in-game pets will find them at select retailers in North America on Sept. 7 and on Sept. 10 in Europe.


Community Starts With You

Hello Daevas,

We hope you have had a chance to review some of our recently released information on the server merges and character transfers. For the majority of you, these changes mean you will be calling a new server home.

Though the Aion game world will be the same, you'll be able to meet thousands of new faces. You can triumph over new enemies in the Abyss, quest with new group-mates, and investigate new Legions that offer a wealth of new experiences and ideas that may be different than 'how things used to be'. Some of you may need to navigate a new character name or a select a new Legion name by circumstance or by choice.


Forum Downtime Extended

Greetings Daevas,

After nearly 24 hours of server merging, all Aion servers are back online and our web services have been restored with the exception of one: the Aion forums. We're currently working to update the Aion forums to reflect Character Name changes that occurred during the merger. Until we've completed this update, our forums will remain offline.

Our current plans are to restore North American and European forums as early as Thursday morning. If these plans change, we'll be sure to update you. Thank you for your patience!

Update: We've just been informed that the Hamster running our forum servers has escaped. Local authorities have been notified and are currently questioning members of the NCSOFT web team. Hang tight!

Update #2: The Hamster has been located and will be re-introduced to his server wheel shortly.

—The Aion Community Team


Character Transfer Update

Hello Daevas,

We have opened the Character Transfer service for the free move period. Character transfers will occur during our weekly maintenance periods.

Some of you may have both an Asmodian and Elyos characters on the same server as a result of the merge. You will need to use the character transfer service to resolve this race conflict before we re-enable race restrictions on all servers. Others may be interested in trying another server.

We have highlighted some key features you need to be aware of to ensure that a character transfer runs smoothly. Please check the criteria before you use the character transfer process. Your transfer process will fail if you do not meet the eligibility requirements.


Dash of the Daevas

Greetings Daevas,

Over the next few weeks we have several exciting in-game and out of game events planned.

Dash of the Daevas will kick things off with a bang, starting just after the servers come up on the 14th July. You'll be pitted against friends and enemies alike, in a race to achieve specially selected server 'firsts'. There probably isn't any significant need to further explain what properties constitute a 'first', besides mentioning the very fundamental fact of it denoting the first time something is accomplished!


Server Downtime: Server Merge Schedule

Greetings Daevas,

We're always working hard to make Aion the best game experience it can be. As you've probably heard, we're merging servers to maintain a thriving game world for everyone. On Wednesday, July 14, we will merge the Aion servers in North America and Europe. We've scheduled the work to ensure that players around the world can get back in the game as quickly as possible, and to minimize the downtime during periods that are most popular.

Have questions? We understand. To make this process as simple and clear as possible, we have created a . Here are more details.