All News

Reactivation Celebration and Server Maintenance!

Greetings Daevas!

NA Servers will come down for maintenance tomorrow morning to start our Reactivation Celebration! Servers will be down at 5:00am PST for approximately an hour to begin our Reactivation Celebrations!

Aion account reactivation starts tomorrow morning at 8:00 am PST and runs until 8:00 am PST December 13th. All inactive accounts will be eligible if they meet the following criteria:

  • Inactive as of 12/1/2010
  • Retail Code applied
  • Account must be in good standing (not banned)

But… that's not all, Daevas! As a surprise bonus we are extending Double XP to run the entire duration of the reactivation period! 99% off soul healing will still be happening on the weekend as scheduled for gaining your xp back at a huge discount.

We aren't stopping there, Daevas! Tired of waiting for days for your favorite instance or area's cooldowns to expire? Throughout the entire Reactivation Celebration cooldowns on areas and instances have been significantly lowered! When you log into Aion you can survey all the changes by using the /checkentry command.

We hope you enjoy your time in Aion and stay tuned for even more fun coming throughout the month!

-The Aion Community Team

UPDATE: Aion Official Website, Forums and Aion Exchange are Back Online!

Greetings Daevas!

Our official Aion website and forums are back online. You should be able to log into the website to access your Aion character profile as well as your forum profile. We are still working on getting Aion Exchange back up and are hopeful to have it up in the morning.

Thank you so much for your patience!


Aion Exchange is back up as well; however, you must close the app in the multi-tasking bar before running the Aion Exchange app again.

-The Aion Community Team

Reactivation FAQ

Welcome Back Daevas!

We hope you enjoy your reactivation time in Aion! For some of you there may be a lot of changes to catch up on since you last played Aion. We have put together some frequently asked questions to help guide your return to the world of Atreia.

Aion Welcome Back Page!

I have just logged into the game and my characters appear to be missing!

We merged our servers several months ago. If you have not logged on since before the merge, your characters will not appear as numerical counts on the server selection screen. However if you select a server and go into the character selection screen, you can find your characters, and the numerical count will update from this point forward.

New Round of Character Transfers 12/02/2010

Greetings Daevas!

Signups for the next round of character transfers will begin on Thursday, December 2 at 1:00 p.m. PST. Characters who have signed up for this round will be transferred on Wednesday, December 8 during the server downtime.

NA Website, Forums and Aion Exchange Login Temporarily Down

Greetings Daevas!

The login capabilities for our Aion website, forums and Aion exchange are temporarily down. Our team is working to resolve the issue, however we expect this to take some time. If you have questions regarding the new Aion Character PIN system, community is still reachable by facebook and twitter.

Aion Facebook

aion_trine twitter

Server Maintenance 3:00 a.m. PST, December 1, 2010

We will be bringing the Aion servers down at 3:00 a.m. PST, December 1, 2010 (more) for maintenance.

The maintenance is estimated to take no longer than 2 hours.

Thank you for your patience!

UPDATE: It's currently not possible to login to either the website or forums; this is being looked into and we'll update with more information as it comes available.

Aion Introduces New Character PIN System!

Greetings Daevas!

Starting Wednesday, December 1, 2010 we will be introducing a secondary password system to help protect your Aion account. This system will utilize the new Character PIN system. When you log into your account, you will be prompted to register your personal PIN number. You will need to use the PIN you create every time you log into the game. This system will be active after the weekly server maintenance.

The system will help combat keylogger programs, therefore you must use your mouse to input your password. The keypad numbers will change position every time you login, an effort to thwart any programs that track mouse cursor movement. Our Aion PowerWiki has more information on the new Aion Character PIN System and how to use it.