All News

Account Services Locked Temporarily

Greetings Daevas!

With 3.0 right around the corner now, we are preparing internally for the technical side of this huge update! As we make these preparations, we need to lock everything down for a short period of time in order get all of the correct testing done.

Starting immediately, server transfers will be locked. The server transfer queues will not open again until after the launch of 3.0. Starting on Wednesday, 3/21, all other account services such as plastic surgery tickets will be unavailable as well.

This is an important step in preparing the servers and the databases for 3.0. Take this is a positive sign — we are getting close to both Truly Free and 3.0!


Reactivations Ended Today - Sub now to get a set of Miragents/Fenris armor!

Our reactivations period ended this morning. Welcome back to our returning players who have resubscribed!

Just a reminder, the set of Miragents/Fenris armor only goes to all active, paid accounts as of the end of the day, March 12, 2012. A data pull will be done early morning on the 13th to determine eligible accounts.

The set will be applied as a code on your master NCSOFT account during normal weekly maintenance on Wednesday. You can then assign the set to the character of your choice. The character will receive the set that is the default for its class.

Don't forget to resubscribe tonight if you haven't already so you don't miss out on the armor set!


Daylight Savings Time Server Maintenance Tonight

We will be bringing down the Aion servers tonight to adjust them for Daylight Savings Time.

Please note that the West coast servers and the East coast servers will be down at different times.

The East coast servers (Zikel and Israphel will come down at 1:45 a.m. Eastern time (more). Expected down time is approximately 45 minutes.

The West coast servers (Vaizel and Siel) will come down at 1:45 a.m. Pacific time (more). Expected down time is approximately 45 minutes.

Thank you for your patience!


Nearby Players Needed!

Greetings Daevas!

Aion is seeking some player perspectives! Here is what we are looking for — players nearby the Seattle office who could come to the studio one day next week, play the game with some of the Aion team, and then give feedback in an on-camera interview. The interview would be featured in an upcoming video.

Sorry, but no transportation costs are included. If you are available and willing to give an on-camera interview, please email nyx@ncsoft.com with your name, character and server name, and a telephone number that you can be reached at!


Paid Character Transfer Queue Reset March 7, 2012

Greetings Daevas!

We will be resetting the Paid Transfer Queue for North American servers on Wednesday, March 7, 2012 at 6:00 p.m. PST (more).

Though we will be resetting the queues, the caps for both origin and destination servers are very small and will not accommodate a large number of transfers. We wish to offer a chance for players to move, however we must also protect the health of our servers.

However, due to the limited capacity, we anticipate these available transfer slots to fill up very quickly. We do not recommend trying to transfer as a group or a Legion to another server; you will be separated from your friends as the caps are met.

-The Aion Community Team


Server Maintenance 3:30 a.m. PST, March 7, 2012

We will be bringing the Aion servers down at 3:30 a.m. PST, March 7, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • March 7: Extended trial account restrictions lifted
  • March 9 - March 12: Double XP and 30% increased AP weekend
  • February 27 - March 12: Account Reactivations
  • February 27 - March 28: On to Glory Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!


Na.aiononline.com Website Maintenance, 1:00 p.m. PST, March 6, 2012

We will be bringing the Aion website down at 1:00 p.m. PST, March 6, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 2 hours.

The homepage, the forums, and the store may be inacessible for all or part of this time frame.

Thank you for your patience!