All News

Update your password. Keep your account safe.

Greetings Daevas!

As part of Gamer Safety Week, an email was sent from NCSOFT Support (support@ncsoft.com ) on February 15, 2012, urging our players to update their account passwords at regular intervals. The subject line for this email was, "Update your password. Keep your account safe."

We understand that you may be suspicious of this kind of email due to the large number of phishing scams that occur. We recommend that any time you update your account information, you link to your account via our website, http://ncsoft.com . This way you can be sure that you're really accessing our site and not the site of a malicious third party.

For more tips for keeping your accounts safe, check out our "Six Top Tips to Stay Safe" that we posted as part of Gamer Safety Week: http://us.ncsoft.com/en/playsmart/.


Update on Couple's Contest 2012

Greetings Daevas!

Due to unforeseen circumstances, we will not be able to offer the Couple's Contest this year. We sincerely apologize to those who wanted to participate. More contests will be offered in the near future, so check back often to see what exciting things are going on!


Server Maintenance 3:30 a.m. PST, Feb 15, 2012

We will be bringing the Aion servers down at 3:30 a.m. PST, Feb 15, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • February 15 - February 22: 'Behind Enemy Lines' Recurring Rifting Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!


Paid Character Transfer Queue Reset February 15, 2012

Greetings Daevas!

We will be resetting the Paid Transfer Queue for North American servers on Wednesday, February 15, 2012 at 6:00 p.m. PST (more).

Though we will be resetting the queues, the caps for both origin and destination servers are very small and will not accommodate a large number of transfers. We wish to offer a chance for players to move, however we must also protect the health of our servers.

However, due to the limited capacity, we anticipate these available transfer slots to fill up very quickly. We do not recommend trying to transfer as a group or a Legion to another server; you will be separated from your friends as the caps are met.

-The Aion Community Team


Server Maintenance 3:30 a.m. PST, Feb 8, 2012

We will be bringing the Aion servers down at 3:30 a.m. PST, Feb 8, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • February 8 - February 15: 'For War and Glory' Reduced AP Loss Event!

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!


Paid Character Transfer Queue Reset February 8, 2012

Greetings Daevas!

We will be resetting the Paid Transfer Queue for North American servers on Wednesday, February 8, 2012 at 6:00 p.m. PST (more).

Though we will be resetting the queues, the caps for both origin and destination servers are very small and will not accommodate a large number of transfers. We wish to offer a chance for players to move, however we must also protect the health of our servers.

However, due to the limited capacity, we anticipate these available transfer slots to fill up very quickly. We do not recommend trying to transfer as a group or a Legion to another server; you will be separated from your friends as the caps are met.

-The Aion Community Team


Server Maintenance 3:30 a.m. PST, Feb 01, 2012

We will be bringing the Aion servers down at 3:30 a.m. PST, Feb 01, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • February 1 - February 8: 'Behind Enemy Lines' Recurring Rifting Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!