All News

Name Conflict Resolution Procedure

Greetings Daevas!

Here are the details of how name conflicts will be resolved!

In order to minimize name conflicts caused by low level inactive characters, all characters below level 9 that have been inactive for over one year (have not logged in since March 28, 2011) will be deleted. This applies to ALL characters, not just characters on inactive accounts. If you have a character on your active account that is below level 9, but you have not logged into that character in over a year, log in before the merge and the character will not be deleted.

*Hint* If you can't remember the last time you logged into a low level character, go ahead and log in just to be safe!

The servers will be merged during weekly maintenance this Wednesday, March 28, 2012. Vaizel characters will not have their name changed during the merge itself. Characters on Zikel who have a name conflict will have their name changed to a series of letters and numbers (example — T456jp1). Zikel characters whose names are changed will receive a name change ticket.

*Important* You should select a new name immediately, even if you plan to appeal the name. You will not be able to group with others, or receive credit from dredge unless you have changed your name so that it no longer has numbers in it.

Zikel players and legions that lose their names can send a petition to Customer Service to appeal to get their name back. Click the buttons above to see the process! Please understand that we are doing our best to provide the most fair process to everyone involved!

Players have two weeks (3/28 — 4/11) from the date of the merge to appeal their names. Appeals sent after the 2 week deadline will not be considered.


Aion: Ascension Producer Interview!

Tune in to see Aion: Ascension producer Adam Christensen discuss 3.0, Truly Free, and also enjoy some stunning new 3.0 footage!


Server Merge 3/28/2012

Greetings Daevas!

As you know one of the defining features of Aion is the ability of both the Elyos and the Asmodians to engage in martial contests for vast tracts of Atreia. As the game and Daevas have evolved a clear imbalance has take hold on some servers preventing the all-important PvP activity which everyone enjoys.

As a result NCSOFT has decided to take action in the near future to remedy this state of affairs!

On March 28, 2012 we will merge the populations of the Zikel and Vaizel servers. The new server will be named "Tiamat" after the last of the ascended Dragon Lords. It is our hope that this new server is as powerful and resilient as it's namesake.


Server Maintenance 3:30 a.m. PDT, March 21, 2012

We will be bringing the Aion servers down at 3:30 a.m. PDT, March 21, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • March 23 - March 26: Double XP and 30% Increased AP Weekend
  • February 27 - March 28: On to Glory Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!


Aion: Ascension 3.0 Truly Free Launching 4/11/2012

Death is trivial to a Daeva. It is a necessary consequence of eternal war. Now our armies are massing, and friends once lost are returning to fight. We have never been more powerful. Join us as we ascend to even greater heights. Take up arms and charge into the heart of Tiamaranta!

More details here!

Watch the 3.0 Trailer!


Account Services Locked Temporarily

Greetings Daevas!

With 3.0 right around the corner now, we are preparing internally for the technical side of this huge update! As we make these preparations, we need to lock everything down for a short period of time in order get all of the correct testing done.

Starting immediately, server transfers will be locked. The server transfer queues will not open again until after the launch of 3.0. Starting on Wednesday, 3/21, all other account services such as plastic surgery tickets will be unavailable as well.

This is an important step in preparing the servers and the databases for 3.0. Take this is a positive sign — we are getting close to both Truly Free and 3.0!


Server Maintenance 3:30 a.m. PST, March 13, 2012

We will be bringing the Aion servers down at 3:30 a.m. PST, March 14, 2012 (more) for maintenance.

The maintenance is estimated to take no longer than 3 hours.

  • March 14 - March 21: 'Behind Enemy Lines' Recurring Rifting Event
  • March 16 - March 19: Double XP and 30% increased AP weekend
  • February 27 - March 28: On to Glory Event

The Aion website will also be serviced and therefore remain inaccessible during the maintenance.

Thank you for your patience!