All News

Weekly Server Maintenance, March 27, 5:30am Central

There will be a scheduled maintenance period tomorrow, Wednesday, March 20 from 5:30 AM to 9:00 AM Central Time. For this maintenance:

  • The Shugo Kingdom Adventure will be turned off and the event items will be removed from the store.
  • Wealth Lockboxes will be replaced by Enchantment Lockboxes. Keys for the Enchantment Lockbox will be on sale in the Black Cloud Marketplace.
  • Asmo incentives will end on Tiamat, but will continue on Israphel and Siel, with some minor changes.
    • The 50e set can now only be claimed by level 51 characters on eligible servers.
    • The Tier 2 Crucible weapon can only be claimed by level 54 characters on eligible servers.
    • The Adventurer's Guide will be retired.
  • The store will be updated - look for Valentine's outfits and sales on enchantment supplies!

Enchantment Lockboxes coming next week!


Beginning Wednesday, March 27, Enchantment Lockboxes will begin dropping in place of Wealth Lockboxes all over Atreia. You will need a Enchantment Lockbox key in order to open these new lockboxes. As with Wealth Lockbox Keys, you can get these in-game, purchase them from another player, or buy them on the Black Cloud Marketplace!

We continue to rotate the lockboxes monthly, so expect to see both Combat and Wealth Lockboxes back in the future! Please note that if you have a Wealth Lockbox Key, it will not open a Enchantment Lockbox - but don't throw it away because Wealth Lockboxes WILL be back!

Enchantment Lockboxes feature items to help with both socketing and enchantment! Level 130 enchantment stones and a Mythic socketing supplement make this box one you will want to open! The Noble Special Manastone Pouch is a new item and it is guaranteed to give a level 60 Composite Manastone. The table below shows all possible drops from the Wealth Lockbox. Expect to see these new lockboxes after maintenance on Wednesday!


Weekly Server Maintenance, March 20, 5:30am Central

There will be a scheduled maintenance period tomorrow, Wednesday, March 20 from 5:30 AM to 9:00 AM Central Time.

No changes will be made to the game or store at this time.


Massively stream of Shugo Imperial Tomb

MJ from Massively does a run through Shugo Imperial Tomb! She had pretty awesome luck in her rewards from the instance. Check out the stream to see what she got!


Unscheduled maintenance for

Logins to the website, store, and account management are currently down for maintenance. You will not be able to create new accounts, purchase NCoin, or log into the website to make purchases in the store.

Some accounts additionally experienced errors when delivery of NCoin was attempted earlier today. We are aware of these situations and all accounts involved so there is no need to submit an additional customer service ticket at this time.

We are working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience! Thank you for your patience!

Facebook, Twitter, and the Forums will be updated this evening as new information is received. 

Weekly Server Maintenance, March 13, 5:30am Central

There will be weekly scheduled maintenance tomorrow, Wednesday, March 13, from 5:30 AM to 9:30 AM Central Time.

Please note that we will be applying Windows updates to the servers, and that the maintenance time is therefore slightly longer than usual.

The Black Cloud Marketplace and the Aion website will also have maintenance during this time, but the store items will not change. We expect that you will be unable to log into the website, store, or your master account until approximately 10am Central time.

Thanks for your patience!

Server Maintenance for Daylight Savings Time Sunday, 3/10


We will be bringing the servers down at 1:45am Central time on Sunday, March 10 for a maintenance for Daylight Savings Time. The downtime is expected to be approximately 20 minutes. We apologize for the inconvenience!