All News

Forum Login Issue Resolved

The forum login issue has been resolved. If you are still having trouble logging in, please clear your cache.

Thank you for your patience!

Click here to be redirected to the forums!


Weekly Server Maintenance, June 19, 5:30 AM Central

There will be a scheduled maintenance period tomorrow, Wednesday, June 19 from 5:30 AM to 9:00 AM Central Time. The game servers will be unavailable for approximately 3.5 hours.

- Changes -

  • Notice: Unused 'Secret Remedy of Growth' items will be removed from players' inventories.
  • Notice: Character transfer requests will be unavailable for two weeks.
  • Notice: Shugo Kingdom Adventure will end.
  • Notice: Store items Combat Lockbox Keys, Shugo Imperial Tomb Time Scrolls, and Immortal Treasure Chest Keys will no longer be on sale.
  • Returning: Enchantment Lockbox Keys return to the store with the Enchantment Lockboxes dropping in game.


Thank you for your patience!


Currently Unavailable: Forum Login

The Aion forum login is currently unavailable. Our team is actively investigating the issue and please bear with us as we work on finding a resolution.

Account Management and game login is not affected by this issue.

Thank you for your patience!


4.0 Interview with Developer Seunguk Baek

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Aion 4.0: Dark Betrayal is set to launch in North America on June 26. While putting the finishing touches on the expansion, developer Seunguk Baek took some time out of his busy schedule to answer some questions about the eagerly-anticipated expansion.

Click here to see his answers.


Account Management System Update

In order to improve the user experience, we've updated our account management system. The updated account management system provides a simpler and more secure way to manage your NCSOFT profile and game accounts using a single email address.

Click here to read about the system update.


Temporary Suspension of Character Transfer Service

With the Aion 4.0: Dark Betrayal launch two weeks away, we will be suspending character transfers starting on June 19. Server transfer requests between now and June 19, will be processed during the June 19 maintenance. Please be sure to follow the transfer requirements, as any unsuccessful transfers will not be reprocessed until later.

Queuing for character transfer will resume on July 3 and the requests will be processed on July 10.

Click here to purchase a character transfer!

Thank you for your cooperation.


10x Tea of Repose Survey

As a token of our thanks with the recent launcher issues, we have a survey waiting for you in game with a set of 10 Tea of Repose - 10% Recovery.

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We understand some of the new launcher issues have not been fully resolved and we are actively searching for resolutions.

The survey is available until the June 19 maintenance.

Thank you for your cooperation!